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Policies and Guidance

This page gives you access to the policies in place as part of your accreditation to teach the qualifications of The Chartered Institute of Marketing.

Relating to teaching and accreditation

These policies are used for issues about accreditation of centres, quality procedures and complaints by students relating to an accredited centre. These are generally used by the Networks team (your CIM Network Manager)

Please click below to access each policy:

Examinations guidance for candidates

Membership complaints policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Guided Learning Hours for CIM Qualification This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Guided Learning Hours for CAM Qualification This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Sanctions policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Sample of partnership agreement This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Relating to student assessment

The following policies and documents are related to student assessment. Please click below to access each policy:

Appeals policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Booking assessment policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Enquiry about results policy and form – EAR This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Equality and diversity policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Harvard Referencing that needs to be applied to all CIM and CAM assignments. This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Malpractice and maladministration policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Plagiarism guidance This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Reasonable adjustment policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Reasonable adjustment claim form This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Special consideration policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Special consideration form This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Use of language policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

General policies and Guidance

The following are general policies. Please click on the below to access each policy:

Conflict of interest and confidentiality policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Customer service policy This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Certification procedure This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Bulk registration guidelines This is member only content. Login to view it if you are a member, or click the link to find out how to become one.

Qualification Numbers This is member only content. Login to view it if you are a member, or click the link to find out how to become one.